Terms of service.

These terms govern use of the Bloop platform between Templar Works Ltd (registered in England and Wales, company number 17239871, registered office 71 to 75 Shelton Street, Covent Garden, London WC2H 9JQ) and the organisation that signs up. Bloop is a business tool sold to businesses; it is not offered to consumers.

Bloop provides accreditation, entry, crew and operations software for live events, as described on this site. Commercial terms (tier, price, term, support level) are agreed per engagement in writing [ASH: link or attach the standard order form]. Where a written order and this page disagree, the order wins.

You own your event data. We process it as your processor under our data processing agreement, available on request. On termination we return or delete your data per your instruction within [ASH: X days], subject to legal retention duties.

Use Bloop lawfully and only for running your own events and venues. Do not resell access, probe or disrupt the service, or upload data you have no right to hold. We may suspend access to protect the service or other customers, and we will tell you why.

We run Bloop as a hosted service with the care live events demand, but no software vendor can promise perfection. Support levels and any service commitments are set per tier in your order [ASH: confirm SLA wording].

Neither party excludes liability it cannot exclude by law. Otherwise each party's aggregate liability under these terms is capped at the fees paid in the 12 months before the claim [ASH: confirm cap], and neither party is liable for indirect or consequential loss.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. We may update these terms with notice; continued use after notice is acceptance. Last reviewed: 19 August 2026.